Games Services Centres will be available in each of the three Team Hub hotels at the following locations: 

• Crowne Plaza (Zone 1) 
  Ground floor, Castle Suite 1

• Radisson Blu (Zone 2) 
  Level 1, Megalithic Suite foyer

• Glasgow Marriott (Zone 3) 
  Ground floor, Clyde Suite foyer

Opening Times  

• Zones 1 and 2: Open daily from 07:00 – 22:00 from 20 July - 2 August 2026

• Zone 3: Open daily from 07:00 – 22:00 from 23 July - 2 August 2026

Purpose and Role

The Commonwealth Games Services Centre is here to support teams every step of the way throughout the Games. It provides a welcoming and professional space where Team Officials such as the Chef de Mission and team managers can easily access important information, guidance and assistance.

Designed as a central hub, the Games Services Centre helps teams stay organised and connected, making it easier to manage day-to-day activities. Whether you need advice, updates or support, the team is on hand to help ensure everything runs smoothly so you can focus on the Games with confidence.

Services and Support

A wide range of services is available at the Games Services Centres to support delegations with their day-to-day needs, including:

• General enquiries and Games-time information
• Bookable services including meeting rooms and physio spaces
• Ice collection for athlete recovery
• Accommodation and arrivals and departures services
• Catering information
• CGA relations and services
  Assistance with accreditation and access queries
• Transport services from accommodation to competition and training venues
• Sport and competition-related updates

The knowledgeable Games Services Centre team are on hand to provide timely advice, resolve queries, and connect you with the right services allowing you to stay focused on preparation and performance.

Representation

The Games Services Centres are staffed by representatives from key areas to provide integrated support to teams, including:

• SPT (Sport Information)
• CGR (Commonwealth Games Relations)
• TSE (Team Services)
• WKF (Workforce)
• ADP (Anti-Doping)
• ACR (Accreditation)
• TRP (Transportation)

Access

Access to the Games Service Centres is restricted to accredited individuals who need to use the facilities as part of their Games role, as well as designated CGA delegates.

Those entitled to access the space include the accredited members of the Games community, including:

• CGA Chef de Mission
• CGAs General Team Managers
• CGA Admin Staff
• CGA Assistants
• CGA Medical Practitioners

Athletes who require support with any of these services should speak to their Team Manager, who can access the Games Service Centre and arrange assistance on their behalf.

Accessibility and Inclusion

Glasgow 2026 is committed to creating an inclusive Games where every athlete can participate with confidence and enjoy a positive experience.

Ahead of the Games, comprehensive accessibility audits have been carried out across athlete travel routes, team hotels and competition venues. We have also worked closely with transport providers, accommodation partners and venue teams to help ensure accessibility is considered at every stage of the athlete journey.

If you require information about accessibility arrangements or need support with transport, catering, accommodation or any other Games service, please speak to your Team Manager, who can coordinate assistance through the Games Service Centre.

For additional accessibility queries or to discuss specific access requirements or reasonable adjustments, please contact [email protected]

Bookable Meeting Rooms 

 A number of bookable meeting rooms are available across the team hotels and can be reserved by CGAs for meetings, team briefings, performance analysis, events and celebrations.

These rooms provide a convenient, private setting for teams to come together during the Games and are available in addition to each CGA's allocated Operational Space.

The rooms consist of the hotel tables and chairs, a screen and a white board which can be arranged as needed for the purpose of the meeting.

All meeting rooms are fully accessible and are available in a range of sizes to accommodate different group sizes and event types.

Meeting rooms are available from 20 July to 2 August, between 07:00 and 22:00. Please note that some rooms may occasionally be unavailable due to operational requirements. Availability will be confirmed when you make your booking.

Meeting rooms can be booked in person by the Chef de Mission, Deputy Chef de Mission or Team Manager at any of the Games Service Centres located at:

• Zone 1: Crowne Plaza
• Zone 2: Radisson Blu
• Zone 3: Glasgow Marriott

Rooms can be reserved in one-hour time slots. We kindly ask that rooms are left clean and tidy after use for the next group.

If you require catering or additional technology for your meeting, this can be arranged directly with the reception team at the hotel where your meeting room is located. Charges will apply.

In order to give equal and fair access to all CGAs, multiple and bulk bookings are not permitted.

We also request that bookable meeting rooms are vacated at the end of the allocated time and that cancellations are made at the Games Services Centre if your plans or requirements change.

Bookable Physio Rooms

A number of bookable physiotherapy treatment rooms are available across the team hotels for use by CGAs to provide soft tissue therapy and physiotherapy treatments.

These rooms offer a convenient, private space within the team hotels for delegation physiotherapists and soft tissue specialists to treat athletes. They complement the athlete recovery areas available at training and competition venues.

Format and Equipment

Each treatment room is equipped with:

• A treatment/massage couch
• Couch roll
• Blue paper roll
• Disinfectant products

Where multiple treatment couches are located in the same room, privacy partitions are provided to support athlete privacy and safeguarding.

Please note that Glasgow 2026 does not provide physiotherapists, soft tissue specialists or other medical practitioners. Treatment must be provided by your own delegation's accredited medical personnel.

Availability

Treatment rooms are available from 20 July to 2 August, between 07:00 and 22:00. Please note that some rooms may occasionally be unavailable due to operational requirements. Availability will be confirmed when you make your booking.

Booking Process

Rooms can be booked in person by CGA Medical Practitioners at any of the Games Service Centres located at:

• Zone 1: Crowne Plaza
• Zone 2: Radisson Blu
• Zone 3: Glasgow Marriott

Rooms can be reserved in 30-minute time slots. After use, please leave the room clean and tidy, dispose of waste appropriately, and use the disinfectant products provided to clean the treatment area for the next user.

Location of Bookable Physio Rooms

Etiquette

To ensure fair access for all CGAs, multiple or bulk bookings are not permitted.

Please ensure treatment rooms are vacated promptly at the end of your allocated booking. If your plans change and you no longer require the room, please cancel your booking at the Games Service Centre so it can be made available to another delegation.

Referral Process to Central Clinical Hub

Athletes whose CGA does not have an accredited medical practitioner within its delegation, and who require specialist physiotherapy or soft tissue treatment during the Games, should attend the Central Clinical Hub.

Location:
150 Howard Street
Glasgow G1 4ET

Transport to and from the Central Clinical Hub is the responsibility of each CGA. Dedicated drop-off and pick-up spaces are available directly outside the entrance.

Walk-in appointments are accepted; however, where possible, you are encouraged to contact the Clinical Hub in advance to arrange an appointment by calling 0141 611 4242.